What Our Customers Say
We have received the following feedback from our customers:
(For privacy reasons surnames have been removed)
Dominic & Rob receive thanks from Senior Partner at Monahans
Following the recovery of a critical email archive, a Senior Partner at Monahans stated: “All sorted with Dominic - he was excellent”.
Dominic stated of his colleague “Praise should also go to Rob”.
James delivers excellent ‘right first time’ service to Liberty International
This is feedback given by the CIO, Liberty International, praising James
a BT Engage IT S1 Engineer.
“I just wanted to give you some feedback from some IT 'challenges'
I had today. James did a great job in resolving my problems - I was particularly
impressed with James approach, positive attitude and success in getting
the fix right first time. Really excellent - the CIO isn't the easiest of
customers but really impressed with James, well done!”
Morgan Ashurst thank Dominic and Data Protection Management Team for an excellent job
Feedback from Morgan Ashurst thanking Dominic a BT Engage IT S2 Engineer
and the BT Engage IT Data Protection Management Team.
“I would like to highlight how much progress has been made around the back-ups across the estate since Dominic has taken on the responsibility for Morgan Ashurst /MPS. The attached report highlights that the failures are now few and far in comparison to the same period last year.
Please can you pass on my appreciation to Dominic as the situation is now very much under control, Dominic and the team are doing an excellent job so please keep it up!!”
Al receives praise from TSOL for great work
Feedback from the Treasury Solicitor Department, TSOL, praising a BT Engage IT Consultant.
“I really thought I ought to bring to your attention the great work Al is doing for us here at TSol. In addition to the great work he carried in implementing the XenApp solution, he is going to better this with the work he’s carrying out for the CMS project.
Al’s technical knowledge seems to be immeasurably exceptional, current along with being very adaptable. If that wasn’t enough positives for a single individual to possess he’s also very hard working, self motivated with an approachable nature.
Whilst work on the previous project he also showed that he was able to keep calm and remain methodical during pressurised situations as well as manage his time very well. He truly is an asset to your organisation!!”
EIS impressed as Rob delivers professional service
Feedback from the Information Systems Manager at The English Institute
Of Sport on a BT Engage IT Service Delivery Manager's performance.
“Just wanted you to see this extremely positive feedback from one of our users on how Rob has dealt with a recent incident around a laptop swap out. The situation was becoming a little difficult, but after a conversation with Rob, everything was just put into place and was managed until the user confirmed was working again.
The users obviously very happy and the situation resolved efficiently and professionally by Rob.”
