End User Computing
Maintaining, managing or upgrading your end user estate can be challenging especially with the growing demands of your users. Ensuring that your estate is protected, meets the needs of your users and is professionally supported can help to relieve the pressure many IT departments face.
BT Engage IT offers a scale and range of services, support and solutions
for your end user estate and by being personalised and individual to your
needs, helps to make your organisation responsive, flexible and cost efficient.
We can help you to:
- Source, supply, configure and deliver the right equipment to the right people at the right time
- Maximise the benefit of deploying the right operating system for your business by including migration services to smooth the transition
- Build, deploy, manage and support virtualised desktop or application environments
- Protect your enterprise from electronic attack, data loss and theft and be compliant with regulation/retention policies
- Provide ITIL certified support, deployment, maintenance and repair services to ease your upgrade, transition or refresh programmes
BT Engage IT has an extensive portfolio of solutions to help a business understand and take control of their end user estate, fully supported by experienced and knowledgeable sales, support and maintenance teams. By complementing our own experience by working closely with leading vendors, we can help you to run, transform or manage your desktop estate – from PC refresh, efficient storage options and high grade security to a fully managed service.
We can help you with:
Having the expertise to understand your current estate whilst knowing how to improve efficiencies is key to your organisation. With higher asset utilisation and desktop management and control, you will be able to realise cost benefits as well as increased application delivery and security. BT Engage IT helps you assess, plan, build and manage a virtualisation and application delivery solution for your business including additional services to support your transition to a virtualised desktop infrastructure.
Managing security across different devices and applications can sometimes
prove to be a headache due to the increasing demands of your users. As
your workforce is potentially changing the way in which it works – and
the hours access is required, you need to ensure your company is secure.
Enabling your users to have access to different applications can help your
organisation thrive. With help from our security experts, we can share
our knowledge and advice to help you make your company’s desktop estate
fully secure.
Ensuring your deployments run smoothly and meet your exacting requirements means that planning is key. Scheduling, delivery, test and deployment are vital components in the planning and delivery process. Our planning experts deliver a software assurance plan designed for your business, for the benefit of your business.
BT Engage IT will carry out an initial assessment of your end-user estate
to provide initial guidance around compatibility with your existing technology.
We will also design a deployment approach in line with your organisation’s
requirements and goals.
Simple pricing structure, improved stock availability due to strategic partnership with key vendors, faster quotes and in conjunction with our web-based procurement and reporting tool 'Transact', best practice around complete supply chain management.
Licencing can be complex and sometimes difficult to understand. Perhaps there is a better way for you to get value for money or just streamline your current estate. With a dedicated team of Licencing experts, we can understand your goals to get the best, most cost effective solution for your business.
Escalating quantities of data means that provision of stable and scaleable back-up facilities are vital. You need to reduce overheads and infrastructure costs whilst ensuring that your back-up window doesn’t adversely impact delivering normal day-to-day services. You may also need help and advice on data replication, business continuity, data rationalisation and data consolidation.
“It was obvious to me that the BT Engage IT team could deliver. They completed a detailed review of our existing infrastructure and desktop environment and followed up with a workshop for our engineers to make sure the solution was workable.”
Glynn Edwards, Infrastructure Development Manager, esure
