Business Collaboration
Working environments are continually evolving and we are now more flexible in the way we work and how we interact with each other as well as the hours we need to be available. Enabling people to interact and communicate in a variety of methods, suitable for where they are and what they want to do, is important for success as well as extending your audience.
We can help you to:
- Understand the requirements of your end users and how these can be fulfilled
- Provide solutions which are cost-effective and relevant whilst making the most out of technology
- Save time and money by implementing solutions which work across boundaries, time zones and organisations
- Implement new solutions to help your organisation work more effectively, such as video conferencing which also helps with your company’s carbon footprint
- Choose, deploy and configure a range of business applications
Enabling your workforce with the latest and most relevant technology will help to improve your business. Utilising a range of communication methods has a direct impact on increased efficiencies, customer satisfaction and supporting the flexibility of your contacts. Our experience in this area, combined with our strategic partnerships with key vendors helps to demonstrate how this technology can have a positive impact on the way you run your business.
We can help you with:
As the portfolio is based in the Cloud you benefit from a choice of powerful business applications that can be run anywhere and anytime over the web, without expensive IT infrastructure and maintenance. The solutions can often be configured to your individual requirements and are ideal for any size of organisation.
The changing world is having an impact on the way we work, interact and communicate with our colleagues, partners and customers. Enabling your organisation to take advantage of collaboration tools can have a positive impact. Document sharing, web conferencing, presence and instant messaging can change the way in which you work – and the efficiencies and effectiveness of these interactions greatly improves. Your company’s carbon footprint will also be reduced whilst your satisfaction levels increase.
Helping you to communicate and stay in touch whenever or wherever you are is probably key to your business. Messaging tools such as the right email service, calendar, instant messaging and applications which enable voice integration, can improve the way you communicate both internally and externally. Many are also web based services which can be securely access from any browser and work on mobile devices helping you to work how you want, where you want and when you want.
Knowing whether your colleague is free can help you to plan the way in which you communicate. By being able to readily see that they are in a meeting or engaged on a call can help to speed up the decision making process. You could even reduce your call costs or email traffic.
“From the outset, BT Engage IT understood our requirements better than any of the others. BT Engage IT people also demonstrated a very good technical knowledge of the solution, so we had confidence. And they continue to be highly responsive: our support and maintenance contract is with BT Engage IT. If we have any problem, they deal with it.”
Keith Newton, Senior ICT Systems Administrator, LBi Ltd
