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The UK's businesses now have a greater choice of ways to manage their customer relationships, thanks to a partnership between BT Business and salesforce.com, the Enterprise Cloud Computing market leader. BT Engage IT are the only EMEA reseller of Salesforce.com’s, the flagship CRM application which has revolutionised the way businesses manage and share information – utilising the collaborative power of the internet. Salesforce CRM allows BT Business' customers to manage their client relationships more effectively and gain a clearer insight into their business processes and without the prohibitive costs and management of installed, on-premise software.
Salesforce.com is the enterprise cloud computing company. Based on salesforce.com's real-time, multitenant architecture, the company's platform and CRM applications have revolutionised the way companies collaborate and communicate with their customers, including:
- The Sales Cloud, for sales force automation and contact management
- The Service Cloud, for customer service and support solutions
- Chatter, for social collaboration
- The Force.com platform, for custom application development
Salesforce.com offers the fastest path to customer success with cloud computing. As of April 30, 2010, salesforce.com manages customer information for approximately 77,300 customers including Allianz Commercial, Dell, Japan Post, Kaiser Permanente, KONE, and SunTrust Banks.
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