How we use Cookies

Cookies are small text files that are placed on your computer by websites that you visit. They are widely used in order to make websites work, or work more efficiently, as well as to provide information to the owners of the site by collecting standard internet log information and details of visitor behaviour patterns.


When you visit for the first time we will show you a notice which tells you that we use cookies, and why we use them. We need the information from these 'performance cookies' to compile reports and to help us improve our site, and by using our site you are agreeing that we can place these types of cookies on your PC.


Cookies can also be removed from your PC using browser settings. Your browser lets you choose whether to accept, not to accept or to be warned before accepting cookies. These can be found in the advanced preferences.


To find out more about cookies, including how to see what cookies have been set and how to manage and delete them, visit



Google Analytics uses Google Analytics to provide information about each visit to the site. Google Analytics gathers this information by the use of first-party cookies. These cookies are used to collect information about how visitors use our site. The cookies collect information, including the number of visitors to the site, where visitors have come to the site from and the pages they visited. We use the information to compile reports and to help us improve the site. BT Engage IT do not share this data with third parties.


The table below explains the cookies we use and why:





More information

Google Analytics


These cookie store information about the pages the browser visits; when the browser is seen on the website; how long the browser was seen on the website; the IP address (to infer the browser's location), and what site the browser was looking at before arriving at the site (the referring url).

Click here for an overview of privacy at Google

BT Engage IT


A cookie to allow the 'pop-up' message about cookie usage to only appear once.



YouTube cookies


We embed videos from our official YouTube channel using YouTube’s privacy-enhanced mode. This mode may set cookies on your computer once you click on the YouTube video player, but YouTube will not store personally-identifiable cookie information for playbacks of embedded videos using the privacy-enhanced mode. To find out more please visit YouTube’s embedding videos information page.


Twitter cookies


The code provided by Twitter to include Twitter functionality on this website may by default set cookies. For information about Twitter cookies see Twitter privacy policy


Search engine


The search engine on our website is designed to be as powerful and easy to use as the popular search engine Google. The search is made possible by a piece of hardware (a search ‘appliance’) supplied by Google that is plugged into our server and continuously indexes the content on our site. All search requests are handled by the appliance and the information is not passed on to any third party, including Google.