Consulting Services
Strategic Consulting
The strategic consulting practice works to ensure that your IT function is seen as a key business enabler rather than a cost centre. Our objective it to ensure that the client business gains the maximum possible value and benefit from their IT investments. Further to this we work to ensure that the environment is fit for purpose and aligned to supporting our clients core business objectives.
Value, efficiency and resilience are the primary drivers for strategic technology engagements; BT Engage IT, however, can help its clients to achieve so much more.
The BT Engage IT strategic consultancy approach ensures that the strategic aims of our customer’s business are fully supported through the tactical deployment of appropriate technology and services.
This engagement considers the value that is delivered by our customer's current IT services functions in support of the business objectives; including a review of internal support, people, processes and third party services and the opportunities and returns that may be achieved from alternative sourcing.
We can help you to:
- Understand how your business objectives translate into IT service requirements
- Understand your current IT service capabilities
- Achieve a more effective IT service solution which supports your business objectives
- Facilitate effective communication between IT and the business
- Deliver value and improve control over the delivery of information systems and services whilst mitigating risk
- Provide a method for measuring and managing performance against goals
The engagement provides a clear definition of the IT services required to support business operations
and an understanding of any additional services that may need to be provisioned, the business impact that any change to the delivery mechanism would have and the outline of a plan to instigate any recommendation for change.
We can help you with:
Part of any project, IT or otherwise will require justification at some point in it's lifecycle, to ensure that the project has the financial focus, business support and a demonstrable ROI. Our service helps you to move through this process and identify the impact this may have on your organisation – and help you to build a case for delivery.
Getting the most from your IT is paramount. Ensuring that it is running in the most cost effective way, whilst understanding the challenges you are facing and your organisational strategy can sometimes prove to be difficult. We can help you assess your current IT service capability and understand what is needed to get the most from your current structure.
Understanding your priorities in terms of next steps, actions and deliverables is key to making your investment work. Once you have assessed your capabilities and gaps you need a clear plan of what your next steps should be. We can help by understanding and recommending what you should do, when you should do it and the implications/change that this will affect within your business. By having clear recommendations on the next course of action will help you to understand your business deliverables and achieve your organisational strategy.
“The performance of the BT Engage IT team was very impressive. The discovery exercise was thorough, well executed, and completed on schedule. That had a significant impact on our ultimate success.”
Chris Taylor, CIO, Emap Limited
Technical Consulting
You may have identified an end goal and need expert advice on which technologies are most appropriate and the resources needed to implement them in the most efficient way, with low risk and a high quality return. Our Technical Consultants can help you to ensure that the right technology, design and implementation processes are adopted to get it right first time.
You may not have the correct skills, depth and breadth of experience to support your ever changing IT environment. We can support you in either filling the gaps within skill sets or by taking ownership of new technology areas to allow time for your IT team to train or reallocate their resource to other tasks.
We can help you to:
- Decide which technologies are most appropriate for your business and consider the wider dependency on those technology decisions
- Implement new technology, including migration or upgrades to industry or manufacturer best practice
- Consolidate, merge or acquire new IT infrastructures
- Fill the skills gaps and provide industry leading expertise to define the right solution
BT Engage IT industry recognised Technical Consulting services can assist you in the deployment of new technology or the integration of existing investments from concept to completion.
We can help you with:
- Design & Planning Workshop – interactive design session in which we will define the scope of your project and help your team learn how to apply new technology and best practices to your environment
- Technology Roadmap – a consultancy session to ensure you are aware of pending releases and end-of-life support
- Jumpstart Programme – a solution accelerator engagement designed to provide you with expert technical services to help in the early stages of your project
- Health Check Service – a technical troubleshooting service to assess your current IT environment and make recommendations on how to successfully make improvements
- Rapid Deployment Programme – a chance to trial new versions of technology to fully understand the features and benefits
- Assessment Service - provides a path for aligning IT and business to create a mature infrastructure to improve workflow and productivity
- Deployment Services – – Located across the UK, our deployment engineers are experts in their field with vast experience to roll out the solution once the scope of work is agreed
- Project Management – A dedicated, highly trained and experienced project manager will own the project and client relationship end-to-end
“We have been delighted to have BT Engage IT as our partners to help us navigate our way through the choppy seas of change.”
Roger Dowthwaite, Chief Operating Office, CSWP Ltd
