Are there days when you just need that extra pair of hands? When that big project demands more resource than you have in house? Or you need specialist help? But don’t have the time or money to recruit an additional member of staff?
Often this can be at the last minute too or at the weekend when that extra help is hard to find.
BT Engage IT can help.
We have teams of highly trained and experienced engineering teams across the UK, available 24/7, 365 days a year, for you to access as and when required.
Our service includes:
- Overnight deployment - meaning you can have someone on site within 24 hours
- Weekend support – to fill those difficult gaps
- User moves - just tell us where and when, any time of day, including infrastructure moves
- Larger projects - we can help with project management and resource control
- A single point of contact via the Project Manager or Support Office
- The ability to leverage our Configuration Centre to minimise disruption and further reduce costs
There are many activities too that we can complete prior to on site deployment, which can be built into the project to further reduce risk and minimise any disruptions; such as site surveys, image load, storage of product, product supply, PAT Testing, asset tagging and security marking. We can also complete fully managed router installs and managed print installations.
Our aim is to provide you with the specialist support you require, when you need it, with minimal disruption and controlled costs, so that you can focus on your core business.
Get in touch now to find out how we can give you that extra pair of hands, just when you need it.
Further resources
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CASE STUDY Global food company Bakkavör improves IT service and support |
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