Managed Services? Leave it to us
Taking IT service management out of your staff’s hands means your entire team can focus on your core business and not let randomly occurring problems get in the way. It allows them to concentrate on what really matters, without getting bogged down by the burden of day to day systems management. It can also help to reduce the costs and improve the reliability, performance and availability of your organisation’s IT infrastructure.
BT Engage IT Managed Services are a hassle-free way to manage your business’ IT. We provide a comprehensive and flexible range of Managed Services to meet your every need – whether you’re just looking for Help Desk services or full IT support.
From managing your entire IT infrastructure, support and applications or only dealing with specific elements, we can tailor our services to meet your individual needs. And, because the services we offer are designed to be both modular and scalable, you can increase or reduce them according to your business needs.
What's in it for you?
- Reduced total cost of ownership – our highly professional and totally reliable IT service and support will not only enhance your efficiency, it will help save money too
- Less complexity, less risk, less downtime – by reducing both the complexity of and risk to your IT systems, you can avoid expensive and frustrating downtime and your IT budget will become more stable and predictable
- Peace of mind – 24 hours a day, 7 days a week, 365 days a year. Our UK-wide, fully responsive support team can pre-empt and resolve problems quickly and cost-effectively
- More time to focus on your core business – leaving the ongoing management of your IT systems to us leaves you free to get on with the things you do best
You couldn't be in better hands
If you’re going to hand over the running of your organisation’s IT systems to somebody else, you want to be sure it’s someone you can trust.
As a highly regarded, well respected and successful part of the BT Group – and with over 30 years’ experience across all industry sectors – BT Engage IT has the expertise, experience and know-how necessary to provide you with industry-leading support systems you know you can rely on.
We deliver 24*365 under strict service level management governance with measurable and reportable service levels. We are also accredited to ISO 20000 and 27001, and operate an ITIL aligned best practice approach to IT service management that focuses on specific client requirements and draws on our huge experience in providing Managed Services for organisations across many sectors.
We can help you with...
- Service Desk
- ITIL Framework Services
- Service Delivery Management
- Hardware Break/Fix Services
- Deployment Services
- Server and Network Management
- Managed Desktop
- Managed Print
- UC and Collaboration
- Co-Location Services
- Cloud Services
So if you’d like to get on with the things that really matter, and leave the management of your IT systems to someone else, get in touch with us today. To find out more about how BT Engage IT Managed Services can help your organisation, or to book a meeting with one of our Account Management team, please fill in the form below or call us on 0800 145 6596.
